General Disclaimer — Thousand Smiles

Last updated: 25 September 2024

1 Informational Purposes Only

All content on this website (including text, images, videos, downloads, and social posts) is provided for general information and education. It is not a substitute for professional dental or medical advice, diagnosis, or treatment tailored to you.

2 No Dentist–Patient Relationship

Viewing this site, contacting us via web forms, email, or social media, or booking an appointment online does not by itself create a dentist–patient relationship with Thousand Smiles or any clinician. That relationship is only formed following an in-person (or formally conducted remote) consultation where we agree to provide care.

3 Not Emergency Care

Do not rely on this website for urgent or emergency situations. If you have severe pain, swelling, trauma, uncontrolled bleeding, or a suspected infection, call NHS 111, visit your nearest urgent dental care service, or dial 999 for emergencies.

4 Accuracy and Completeness

We aim to keep information current and accurate, but we make no warranties or guarantees, express or implied, about the completeness, reliability, suitability, or availability of any content. Clinical guidance evolves; materials may be updated, corrected, or removed without notice.

5 Individual Results Vary

Any testimonials, case studies, photographs, or before-and-after images represent individual experiences. Outcomes depend on personal oral health, compliance, lifestyle, and other factors. No particular result is promised or guaranteed.

6 Fees, Offers, and Finance

Prices, special offers, and finance options (including third-party credit agreements) are subject to assessment, availability, and status. Published fees are indicative only and may change without notice. A personalised treatment plan and written estimate will be provided after your consultation.

7 Third-Party Websites and Services

This site may link to external websites or embed third-party tools (e.g., maps, booking, finance eligibility checks). Thousand Smiles has no control over, and accepts no responsibility for, their content, security, privacy practices, or availability. Use of third-party services is at your own discretion and subject to their terms.

8 No Liability

To the fullest extent permitted by law, Thousand Smiles and its clinicians, staff, and contractors are not liable for any loss or damage arising from use of (or inability to use) this website, reliance on any content, or use of linked third-party resources.

9 Intellectual Property

Unless stated otherwise, all content on this site is owned by or licensed to Thousand Smiles. You may view and print pages for personal use only. Any other reproduction, distribution, or commercial use requires prior written permission.

10 Appointments, Cancellations, and Late Arrivals

Appointment availability, timing, and policies (including deposits and cancellation windows) are published at booking and may be updated periodically. Missed or late-cancelled appointments may incur a fee in line with our policy.

11 Suitability of Treatments

Suitability for any treatment (including cosmetic procedures) depends on clinical examination and your medical history. We may decline or modify treatment where not clinically appropriate or safe.

12 Privacy

Our handling of personal data, including cookies and analytics, is described in our Privacy Notice and Cookie Policy. By using this site, you consent to processing as described there.